For technical assistance with your course, contact the helpdesk by:

• Phone 407-582-5600 (24/7 Phone Support)
• WebCT/Blackboard FAQ and LIVE CHAT
• Technology FAQ
• Technical Requirements
• Plug-ins (Additional Software Downloads)

Learn how to navigate inside Valencia's Online Classroom Environment! 

• Valencia 101: Learning BlackBoard's Learning System
• Online Netiquette
• Skillshops (free workshops for students)
• What does an Online Course Look Like?

• Library Services for Online Students
• Bookstore for Online Students
• Student Services
• iTunes University Tutorials