Student Academic Dispute and Administrative Complaint Resolution
Welcome to the Student Academic Dispute and Administrative Complaint Resolution site for students. The following information will help guide you through Valencia Community College’s procedures to resolve your issue.

Remember...
  • Conflict will happen.
  • Conflict can be positive and constructive.
  • There are many ways to deal with conflict.
  • Dealing with conflict in a positive way is a useful life skill.

Valencia Community College is committed to providing access to internal processes which have as their objective, the prompt and fair resolution of all student concerns.


Reporting an Academic/Administrative Complaint [Students Only]
Student Academic Dispute Petition


Policy & Procedure
6Hx28: 8-10 Student Academic Dispute and Administrative Complaint Resolution
Policy / Procedure


Ombudsman Information
About the Ombudsman Program

Campus Ombudsmen
CampusOmbudsman Extension* Email
East
Samira Chater2364schater@valenciacc.edu
Keith Malmos2805kmalmos@valenciacc.edu
Kurt Overhiser2481koverhiser@valenciacc.edu
Della Paul2433dpaul@valenciacc.edu
Rose Watson2276rwatson@valenciacc.edu
 
Osceola
Oscar Cuan 4286ocuan@valenciacc.edu
Denise Ross 4818deross@valenciacc.edu
 
West
Desmond Duncan 1440dduncan@valenciacc.edu
Dan Dutkofski 1300ddutkofski@valenciacc.edu
Mildred Franceschi 1833mfranceschi@valenciacc.edu
Kathy Hauser 1370khauser@valenciacc.edu
 
Winter Park
John Niss 6858jniss@valenciacc.edu
Chris Borglum 6869cborglum@valenciacc.edu
Marva Pryor 6016mpryor@valenciacc.edu

* Dial(407) 582- and the extension above to reach the Ombudsmen